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Warranty Policy

 

This warranty provided by C-ONE Technical Corporation (“Pretec”) is subject to the conditions set forth herein.
Pretec guarantees and tests the Product to be free from defects in material and workmanship within the limited warranty duration. During the warranty period, the Product fail issue should be under normal use in the recommended environment due to improper workmanship or materials, Pretec will provide repair service or replace it with a comparable one.

  1. The limited warranty is valid for a specific period from the date of purchase. Enclosed proof of purchase with date is required.
  2. Pretec provides replacements or repairs for customers for defective products within applicable warranty period.
  3. For warranty service during the warranty period, the label, must include complete model number and serial number, has to be provided to Pretec. If label is damaged by personal, Pretec will regard the detective products as overdue warranty ones.
  4. Overdue warranty product, Pretec will also repair the defective products; however, the customer will be charged for the cost of labor and parts if the defective product was returned beyond the applicable warranty period.

 

All above warranty policy will be restricted by the limitation of warranty.



This warranty does not apply to Product failure due to neglect, accident, abuse, mishandling, improper installation, abnormal strain, alteration, acts of nature, improper usage, abnormal electrical power condition, extremes in temperature or humidity or any problems with other force majeure issue. In addition, opening or tampering with the product casing, or any physical damage, abuse or alteration to the product’s surface, including all warranty or quality stickers, product serial or electronic numbers will also void the product warranty. Pretec will not be liable for damages resulting from a third party device that causes the product to fail. Pretec shall in no event be liable for any consequential, indirect, or incidental damages, lost profits, lost business investments lost goodwill, or interference with business relationships as a result of lost data. Pretec is also not responsible for damage or failure to any third party equipment, even if Pretec has been advised of this possibility. This limitation does not apply to the extent that it is illegal or unenforceable under applicable law.

All product series warranty will be restricted by its main body (except exterior housing, extra accessories) functions only.

A. USB Flash Drives

  1. All USB Flash Drive series are covered by this limited warranty for a period of 60-months from the date of original retail purchase.
  2. The following specific USB Flash Drives are covered by this limited warranty of exterior housing for a period of 13-months from the date of original retail purchase, includes i-Disk Sparkling series, i-Disk Bella II series.

B. Memory Cards

  1. All commercial grade Compact Flash series, memory cards series are covered by this limited warranty for a period of 60-months from the date of original retail purchase.
  2. The following specific memory cards are covered by this limited warranty for a period of 24-months from the date of original retail purchase, including SDHC (Class2/Class4), XD, MS, and microSD card series.

C. Readers and Accessories

  1. All Reader and Accessory series are covered by the limited warranty for a period of 24-months from the date of original retail purchase.

D. Mobile peripherals

  1. All Mobile peripheral series products are covered by this warranty for a period of 24 month from the date of original retail purchase.

E. Solid State Drives (SSD) series

  1. The Pro series of Industrial Grade SSD products are covered by this limited warranty for a period of 60-months from the date of original retail purchase.
  2. General Industrial Grade and all Consumer Grade SSD products are covered by this limited warranty for a period of 36-months from the date of original retail purchase.

F. Industrial Products

  1. All Industrial & Embedded series products are covered by this warranty for a period of 60-months from the date of original retail purchase.

Pretec shall in no event be liable to buyers or any third party for any consequential, indirect or incidental damages, including but not limited to loss of profits, loss of business investment, loss of goodwill, and/or interference with business relationships.
Pretec shall not be liable in the event that its products cause any damage or failure to other equipment.


Pretec disclaims all warranties either expresses or implied, including any implied warranty of merchantability or fitness for a particular purpose. Pretec shall have no liability to anyone for incidental or consequential damages merchandise which is sold "AS IS". Pretec makes no warranty as to the performance of any merchandise sold. The Product must be used with devices that conform to the recommended industry standards. Pretec will not be liable for damages resulting from a third party device that causes the Product to fail. Pretec shall in no event be liable for any consequential, indirect, or incidental damages, lost profits, lost business investments lost goodwill, interference with business relationships as a result of lost data, and etc.
Pretec is not responsible for items that were lost or damaged during the transit.
When sending a defective product to Pretec, it is required that customers provide prepaid freight and insurance. Shipped products must be properly packaged to prevent damage during transit. You must also include proof of the date of original purchase as evidence that the returned product is within the applicable warranty period.

All rights of warranty policy modification are reserved by Pretec.



 
 
 

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